Outage in ElevenLabs
Agents - EU Residency
Resolved Minor
September 28, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ElevenLabs' ElevenAgents platform experienced a minor outage lasting approximately 45 minutes, affecting users on EU residency infrastructure due to an issue with the underlying database provider. A fix was deployed and the platform was restored to full operation.
We are investigating an issue on EU residency affecting the ElevenAgents platform.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 09/28/2026 02:20PM
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
INVESTIGATING
5 days ago - at 09/28/2026 02:08PM
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
INVESTIGATING
5 days ago - at 09/28/2026 01:57PM
We are investigating an issue on EU residency affecting the ElevenAgents platform.
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