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Outage in ElevenLabs

WhatsApp outbound message failures

Resolved Minor
July 09, 2026 - Started 24 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

WhatsApp outbound messaging on ElevenLabs was broken for approximately 5 hours, causing conversations initiated via WhatsApp to fail. The issue was identified and a fix was deployed to resolve it.

Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

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Latest Updates ( sorted recent to last )
IDENTIFIED 24 days ago - at 07/09/2026 05:33PM

Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

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