Outage in eloomi

Inaccessibility to eloomi environments

Resolved Major

August 11, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We experienced unexpected inaccessibility to eloomi environments for some customers. This has now been optimised and we are currently monitoring this from our end to ensure optimal performance for our customers.

Components affected

eloomi Authoring eloomi People API eloomi People web application eloomi SCORM player

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/11/2023 07:10AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/10/2023 11:35PM

Latest eloomi outages

Cloudflare Outage affecting eloomi instances - about 2 months ago

Degraded Performance across eloomi - 4 months ago

Platform Slowness - 7 months ago

Users unable to access Courses - Receiving an unexpected error - 8 months ago

Customer Environments are inaccessible - about 1 year ago

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