Outage in eloomi
Users unable to access Courses - Receiving an unexpected error
Resolved MajorIncident Report
Our team has identified and currently working to optimize a behavior where users are unable to interact with their Courses
Components affected
eloomi Infinite web application eloomi Infinite Mobile Application eloomi SCORM playerNeed to monitor eloomi outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/16/2025 12:21PM
The challenge preventing users from accessing their courses has now been resolved. All users should have normal access restored.
IDENTIFIED
5 months ago - at 05/16/2025 12:02PM
Our team has now deployed an optimization for this challenge where users were unable to interact with their Learning items and they can start completing their Courses / Learning Plans as expected
Note: we recommend users refresh their browser before clicking Start Course / Continue
IDENTIFIED
5 months ago - at 05/16/2025 09:39AM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 05/16/2025 09:38AM
Our team has identified and currently working to optimize a behavior where users are unable to interact with their Courses
Latest eloomi outages
Degraded Performance across eloomi - 17 days ago
Platform Slowness - 5 months ago
Customer Environments are inaccessible - 11 months ago
Temporary 503 service unavailable error on People API - about 1 year ago
People API technical issues - about 1 year ago
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