Outage in EMnify

OpenVPN Service degradation in Eu-West-1

Resolved Minor
April 08, 2024 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear emnify customers, We are experiencing OpenVPN connectivity issues in eu-west-1 (Dublin) region. We are looking into the problem and we will update this page shortly.
Components affected
EMnify VPN services
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/08/2024 05:27AM

The issue has been resolved.

MONITORING 9 months ago - at 04/08/2024 05:23AM

The service has been stabilised and brought back to normal working state. We will keep monitoring the system for the next few hours.

IDENTIFIED 9 months ago - at 04/08/2024 05:15AM

The issues has been identified and an emergency fail over to a healthy node has been initiated.

Affected OpenVPN clients should automatically reconnect to the new server.

INVESTIGATING 9 months ago - at 04/08/2024 04:24AM

Dear emnify customers,

We are experiencing OpenVPN connectivity issues in eu-west-1 (Dublin) region. We are looking into the problem and we will update this page shortly.

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