Outage in EMnify
Service degradation - Orange/France
Resolved MinorIncident Report
Dear emnify customer,
We are currently investigating a service degradation in Orange France. Devices attempting to connect to this network may experience issues.
We will publish a new update shortly.
Components affected
EMnify Network Connectivity - EuropeNeed to monitor EMnify outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/16/2024 06:06AM
The incident has been resolved and the service is operational.
In case you are still experiencing issues, please submit a request to our Customer Support team.
MONITORING
over 1 year ago - at 08/16/2024 05:13AM
The service with Orange France has been restored, and we can already see devices connected to the network.
We will continue to monitor this closely.
IDENTIFIED
over 1 year ago - at 08/15/2024 08:30PM
Our monitoring shows that 2G/3G traffic with Orange France remains unstable, while 4G is operational. We are in close contact with the operator and are awaiting full restoration of the service.
IDENTIFIED
over 1 year ago - at 08/15/2024 01:27PM
We confirm that the connectivity with Orange France is not stable at the moment. We have contacted the operator, and we are waiting for a fix to be applied.
The service with the rest of the french operators is stable. Devices attached to Orange may switch to SFR, Bouygues or Free.
INVESTIGATING
over 1 year ago - at 08/15/2024 01:19PM
Dear emnify customer,
We are currently investigating a service degradation in Orange France. Devices attempting to connect to this network may experience issues.
We will publish a new update shortly.
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Signaling Degradation Impacting Device Connectivity - 24 days ago
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