Outage in EMnify
Signaling Degradation Impacting Device Connectivity
Resolved MinorIncident Report
Summary AI Generated
EMnify experienced a signaling degradation in their Mobile Core Network that caused some devices to have intermittent connectivity issues and difficulties establishing sessions. The incident lasted 3.5 hours, during which the team worked to mitigate the impact while monitoring key signaling metrics that gradually improved. The issue was fully resolved with signaling metrics stabilizing at normal levels.
Dear emnify Customers,
We are currently observing a signaling degradation that may impact device connectivity. As a result, some devices may experience intermittent connectivity issues or difficulties establishing sessions.
Our team is investigating the issue and will share further updates as soon as possible.
Kind regards,
emnify Support Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/11/2026 05:30PM
Dear emnify Customers,
The incident has been resolved, and signaling metrics have stabilized at normal levels.
In case you are still having issues, please reach out to our Support Team via our Help Center.
Kind regards,
emnify Support Team
MONITORING
5 days ago - at 03/11/2026 05:08PM
Dear emnify Customers,
Network performance continues to improve, and signaling metrics are now close to normal levels. Our team will keep monitoring the situation to ensure services remain stable.
Kind regards,
emnify Support Team
MONITORING
5 days ago - at 03/11/2026 03:48PM
Dear emnify Customers,
Our team is continuing to work on mitigating the impact of the signaling degradation. Current monitoring shows that key signaling metrics are gradually improving.
We are closely monitoring the situation and will continue taking steps to ensure services return to full stability.
Kind regards,
emnify Support Team
IDENTIFIED
5 days ago - at 03/11/2026 02:31PM
Dear emnify Customers,
Our team is currently working on mitigating the issue and investigating the underlying cause.
We are actively monitoring the network and will provide further updates as soon as more information becomes available.
Kind regards,
emnify Support Team
INVESTIGATING
5 days ago - at 03/11/2026 02:04PM
Dear emnify Customers,
We are currently observing a signaling degradation that may impact device connectivity. As a result, some devices may experience intermittent connectivity issues or difficulties establishing sessions.
Our team is investigating the issue and will share further updates as soon as possible.
Kind regards,
emnify Support Team
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