Service degradation - Telstra (Australia)

This incident has been resolved.

Our Customer Support team will be closely monitoring this network over the next few days. We will also publish a detailed incident report shortly.

If you are still experiencing issues with Telstra, please contact us.

Telstra has made adjustments to the network, and we are already seeing devices gradually reconnecting to the network.

We will be monitoring this closely and will publish a new update shortly

Our tests have not yet shown any signs of recovery for the Telstra network. We are actively coordinating with the relevant teams to resolve the issue as soon as possible.

In the meantime, we would like to remind you that Optus and Vodafone remain operational in the country, and standard LTE devices can still connect to these networks.

Our tests are still not showing a recovery of the Telstra network. We remain in contact with the responsible teams to resolve the issue as soon as possible

The issue has been identified.

Although the issue is not within the emnify network (Telstra has recognized irregular behavior in their network and has taken measures to prevent a negative impact), we are in close contact with the responsible teams to resolve it as soon as possible

Dear emnify customer,

We are currently investigating a service degradation in Telstra Australia. Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.