Outage in EMnify

OpenVPN service degradation in ca-central-1

Resolved Minor
September 18, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We are investigating a service degradation affecting OpenVPN traffic in ca-central-1. We will provide an update shortly.
Components affected
EMnify VPN services

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/18/2025 04:34PM

The incident is now resolved. Should you still encounter any problems, feel free to reach out to our Customer Support team

MONITORING about 1 month ago - at 09/18/2025 03:49PM

Our engineering team has implemented changes, and the service has been restored. We will continue to monitor this closely

IDENTIFIED about 1 month ago - at 09/18/2025 03:46PM

Our engineering team has identified the cause and is working on a resolution

INVESTIGATING about 1 month ago - at 09/18/2025 03:33PM

Dear customers,

We are investigating a service degradation affecting OpenVPN traffic in ca-central-1. We will provide an update shortly.

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