Outage in EMnify
OpenVPN service degradation in sa-east-1
Resolved MinorIncident Report
We are investigating a service degradation affecting OpenVPN traffic in sa-east-1. We will provide an update shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 09/19/2025 12:03AM
This incident has been resolved.
Should you continue to experience any issues, please do not hesitate to contact our Customer Support Team through the help center.
MONITORING
2 months ago - at 09/18/2025 11:59PM
Our engineering team has implemented changes, and the service has been restored. We will continue to monitor this closely
IDENTIFIED
2 months ago - at 09/18/2025 11:56PM
Our engineering team has identified the cause and is working on a resolution
INVESTIGATING
2 months ago - at 09/18/2025 11:54PM
We are investigating a service degradation affecting OpenVPN traffic in sa-east-1. We will provide an update shortly.
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