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Outage in EMnify

OpenVPN authentication issues

Resolved Minor
April 17, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

EMnify experienced OpenVPN authentication issues that affected VPN services across all breakout regions for 1.2 hours. The engineering team identified the root cause and applied a fix, with monitoring confirming the resolution. The OpenVPN service was restored to full operational status.

Dear emnify Customers, We are currently investigating an issue with OpenVPN authentication affecting all breakout regions. We will provide an update shortly. Kind regards, emnify Support Team
Components affected
EMnify VPN services

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/17/2026 09:55AM

Dear emnify Customers,

The incident has been resolved, and the OpenVPN service is fully operational again.

In case you are still having issues, please reach out to our Support Team via our Help Center.

Kind regards,
emnify Support Team

MONITORING 9 days ago - at 04/17/2026 09:10AM

Our engineering team has identified the cause and has applied a fix.

We are closely monitoring the results.

Further updates to follow.

IDENTIFIED 9 days ago - at 04/17/2026 08:47AM

Dear emnify Customers,

We are currently investigating an issue with OpenVPN authentication affecting all breakout regions.

We will provide an update shortly.

Kind regards,
emnify Support Team

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