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Outage in EMnify

Increased API error rates

Resolved Minor
April 22, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

EMnify experienced increased API error rates that primarily affected portal endpoint statistics and API functionality for 5.1 hours. The incident impacted both the API and user interface components, preventing normal access to portal services. The issue was identified and resolved with a fix, after which error rates decreased and all services returned to full operational status.

Dear emnify Customers, We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API. Further updates will be provided shortly. Kind regards, emnify Support Team
Components affected
EMnify User Interface EMnify API

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/22/2026 01:01PM

Dear emnify Customers,

The incident has been resolved, and all services are now fully operational.

In case you are still having issues, please reach out to our Support Team via our Help Center.

Kind regards,
emnify Support Team

MONITORING 4 days ago - at 04/22/2026 08:31AM

Dear emnify Customers,

Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team

IDENTIFIED 4 days ago - at 04/22/2026 08:24AM

Dear emnify Customers,

We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team

INVESTIGATING 5 days ago - at 04/22/2026 07:56AM

Dear emnify Customers,

We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API.

Further updates will be provided shortly.

Kind regards,
emnify Support Team

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