Outage in EMnify
Service Degradation - MTN Côte d'Ivoire
Minor
April 27, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Summary AI Generated
EMnify experienced a service degradation affecting MTN Côte d'Ivoire network connectivity, causing devices to encounter connection issues when attempting to connect to this operator. The incident impacted network connectivity in the Middle East & Africa region and lasted 9 minutes. The team worked with the operator to investigate and resolve the connectivity problems.
Dear emnify Customers,
We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause.
We will provide further updates as they become available.
Kind regards,
emnify Support Team
Components affected
EMnify Network Connectivity - Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 04/28/2026 08:02AM
Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime.
We will continue to work with the operator to ensure full restoration.
INVESTIGATING
2 days ago - at 04/27/2026 03:39PM
We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks.
We’re keeping a close watch and will update promptly with any new information.
INVESTIGATING
2 days ago - at 04/27/2026 02:30PM
Dear emnify Customers,
We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause.
We will provide further updates as they become available.
Kind regards,
emnify Support Team
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