Outage in EMnify
Issues with Portal authentication
Resolved MinorIncident Report
Summary AI Generated
EMnify experienced a 2-hour authentication outage affecting portal login, the API, and User Interface, caused by a third-party provider. Users were unable to authenticate during this period. The issue was fully resolved once error rates subsided, with portal authentication confirmed as fully functional again.
Dear emnify customers,
We are investigating issues with portal authentication, and we are looking into mitigating the issue.
Further updates to follow shortly.
Kind regards,
emnify Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/10/2026 07:12PM
The incident has been resolved, and we confirm that portal authentication is fully functional again.
In case you are still having issues, please reach out to our Support Team via our Help Center.
Kind regards,
emnify Support Team
IDENTIFIED
10 days ago - at 07/10/2026 05:28PM
We have identified that a third-party provider caused the issue.
As of writing, we are starting to see that error rates are going down.
More updates to follow shortly.
INVESTIGATING
10 days ago - at 07/10/2026 05:12PM
Dear emnify customers,
We are investigating issues with portal authentication, and we are looking into mitigating the issue.
Further updates to follow shortly.
Kind regards,
emnify Support Team
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