InstaPay Unavailable (Service has now been Restored)

Our monitoring has confirmed that InstaPay has continued to perform as expected following the earlier restoration of service.

We apologise for the disruption during this time.

The InstaPay service has been restored and our engineering team is actively monitoring the service as usage returns.

Please be advised that as we complete the necessary follow-up remedial actions, there may be minor delays in payments.

We appreciate your understanding and patience.

The InstaPay service has been restored and our engineering team is actively monitoring the service as usage returns.

Please be advised that as we complete the necessary follow-up remedial actions, there may be minor delays in payments.

We appreciate your understanding and patience.

Our engineers will be re-enabling InstaPay services tomorrow.

Note that there may be minor delays with payments once the service is back online whilst we complete additional remedial actions.

Further updates will be provided once service has been restored.

Our engineers have isolated the issue and are currently working on a resolution.

We expect to provide a timeline on restoration of service in our next update.

Thank you for your patience.

Our engineers continue to actively investigate this issue.

InstaPay remains unavailable and we will provide an update early tomorrow morning. (ADST)

We apologise for the continued inconvenience.

Our engineering team is still actively working to isolate root cause.

We appreciate your continued patience.

Our engineers have identified a technical issue with InstaPay.

Customers will be unable to use the service whilst investigations continue.

We apologise for any inconvenience caused.