Outage in Engine Yard

AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances

Resolved Minor
December 22, 2021 - Started almost 3 years ago - Lasted 3 months
Official incident page

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Outage Details

We're seeing instance failures in one AZ in the N. Virginia AWS region. Customer environments and applications may be impacted by this at the current time. Engine Yard's own cloud.engineyard.com application has been impacted and at this time we are working on restoring service to this application. AWS have yet to official report any issues, but please monitor https://status.aws.amazon.com/ for updates.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 12/22/2021 04:17PM

AWS have stabilised the impacted AZ and are restoring impacted instances. We are seeing the majority of impacted instances fully functional again. If you see any further issues please contact Support.

IDENTIFIED almost 3 years ago - at 12/22/2021 01:23PM

Functionality has now been restored to https://cloud.engineyard.com. AWS are seeing connectivity issues in one AZ in the US-East-1 (N. Virginia) region, which is causing instance reachability issues impacting both application functionality and instance control operations. Please open a ticket if you are having issues, and the issue can be monitored via https://status.aws.amazon.com/

INVESTIGATING almost 3 years ago - at 12/22/2021 12:36PM

We're seeing instance failures in one AZ in the N. Virginia AWS region. Customer environments and applications may be impacted by this at the current time. Engine Yard's own cloud.engineyard.com application has been impacted and at this time we are working on restoring service to this application. AWS have yet to official report any issues, but please monitor https://status.aws.amazon.com/ for updates.

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