Outage in Envoy

8.2.24 Envoy - Guest Invite / Pre-Registration Email Disruption

Resolved Major

August 02, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of guest invite (pre-registration emails) not being delivered; our Engineering team has been notified and an update will be provided shortly. For any issues related to this matter, please contact Envoy Support at hi@envoy.com.

Components affected

Envoy Visitor registration

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/02/2024 06:43PM

Our Engineering team has resolved the issue related to pre-registration emails not being delivered; an internal post-mortem will conducted to identify the root cause and be provided in line shortly.

For any issues related to this matter, please contact Envoy Support at hi@envoy.com.

INVESTIGATING over 1 year ago - at 08/02/2024 05:18PM

We are currently investigating reports of guest invite (pre-registration emails) not being delivered; our Engineering team has been notified and an update will be provided shortly.

For any issues related to this matter, please contact Envoy Support at hi@envoy.com.

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