Outage in Envoy

Some Users are Unable to Login to the Envoy Dashboard and Mobile App

Resolved Minor
December 05, 2024 - Started about 1 month ago - Lasted 19 minutes
Official incident page

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Outage Details

Engineering has identified a solution to the login error affecting some users and is actively working to implement and validate the fix.
Components affected
Envoy dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/05/2024 05:03PM

We have confirmed that the Envoy Dashboard and mobile app have fully recovered. Our team will continue to monitor all product components to ensure ongoing stability.

IDENTIFIED about 1 month ago - at 12/05/2024 04:45PM

Engineering has identified a solution to the login error affecting some users and is actively working to implement and validate the fix.

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