Outage in Envoy

Real-Time Analytics are temporarily paused

Resolved Minor
April 01, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Need to monitor Envoy outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Envoy, and never miss an outage again.
Start Free Trial

Outage Details

Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST. Until then, dashboards may show stale data. We appreciate your understanding. For any questions/concerns, please reach out to Envoy Support via hi@envoy.com
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/02/2025 04:44AM

The underlying task has been completed, and analytics data is now up to date. We appreciate your patience while the functionality was being restored.

INVESTIGATING about 2 months ago - at 04/01/2025 11:21PM

Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.

Until then, dashboards may show stale data. We appreciate your understanding.

For any questions/concerns, please reach out to Envoy Support via hi@envoy.com

Latest Envoy outages

App Store not loading on the Envoy Dashboard for Customers storing Visitor data in the EU database - 2 days ago
[04/15/2025] - Envoy Dashboard Unavailable - about 1 month ago
[04/15/2025] - Envoy Dashboard Unavailable - about 1 month ago
[04/08/2025] - Envoy Dashboard Unavailable - about 1 month ago
Visitor Log may appear empty after navigating to the Invite Log - about 2 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook