Outage in Envoy

Real-Time Analytics are temporarily paused

Resolved Minor
April 01, 2025 - Started 27 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST. Until then, dashboards may show stale data. We appreciate your understanding. For any questions/concerns, please reach out to Envoy Support via hi@envoy.com
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/02/2025 04:44AM

The underlying task has been completed, and analytics data is now up to date. We appreciate your patience while the functionality was being restored.

INVESTIGATING 27 days ago - at 04/01/2025 11:21PM

Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.

Until then, dashboards may show stale data. We appreciate your understanding.

For any questions/concerns, please reach out to Envoy Support via hi@envoy.com

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