Outage in Epicor
BisTrack Service Issue
Resolved MinorIncident Report
Summary AI Generated
Epicor's BisTrack service experienced a minor incident that impacted a subset of customers across multiple regions including US West, US East, US Central, Central Canada, UK South, and Private Cloud environments. The incident affected the core BisTrack platform and its regional components for 17 minutes. The issue has been resolved after investigation and remediation efforts.
We are currently investigating an incident that is impacting a subset of customers in your region.We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
Components affected
Epicor BisTrack Epicor BisTrack - US West Epicor BisTrack - US East Epicor BisTrack - US Central Epicor BisTrack - Central Canada Epicor BisTrack - UK South Epicor BisTrack - Private Cloud Epicor BisTrack - Private Cloud - UKTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INFORMATIONAL
3 days ago - at 05/02/2026 08:30PM
We are currently investigating an incident that is impacting a subset of customers in your region.We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
source IsDown
Users report possible problems with Epicor
Reports started about 1 hour before official outage was reported
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