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Outage in Epicor

Eagle Service Issue

Resolved Minor
May 02, 2026 - Started 3 days ago - Lasted 19 minutes
Official incident page

Incident Report

Summary AI Generated

Epicor experienced a service incident affecting Eagle components across multiple regions including Canada, West, East, North West, South East, South West, North Central, South Central, and Private Cloud Americas. The incident impacted a subset of customers in these regions for 19 minutes. The issue was resolved after investigation and monitoring.

We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

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INFORMATIONAL 3 days ago - at 05/02/2026 08:28PM

We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

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