A firewall incident affecting a subset of customers in the Azure East region required emergency maintenance, taking the Epicor Eagle (East) service offline for approximately 30 minutes starting at 1:30 PM ET. Customers were advised to switch to offline mode during the maintenance window. The total incident duration was approximately 1.4 hours before service was restored.
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Due to an incident that is impacting a subset of customers in your region, we will be performing emergency maintenance on the firewall. Service will be unavailable for 30 minutes starting at 1:30 ET. Please switch into offline mode before the 1:30 ET window. We apologize for any inconvenience this may cause. We will update once service is restored.
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