Outage in Epicor
Kinetic Australia Printing Issue
Resolved MinorIncident Report
Summary AI Generated
Epicor Kinetic experienced a 3-hour printing outage affecting Multi-Tenant customers in Australia, during which users were unable to generate, send, or complete print jobs. The root cause was identified within the first hour, with technical teams working to implement corrective actions throughout the incident. Remediation was in progress at the time of the final update, with affected customers continuing to experience failed, delayed, or pending print jobs during that period.
We are currently investigating an incident affecting printing functionality in Kinetic for Multi-Tenant customers in Australia. Customers may be unable to generate, send, or complete print jobs at this time. Our technical teams are actively investigating and working to restore printing services as quickly as possible. We apologize for the impact to your operations and will provide the next update within 60 minutes, or sooner if there is a significant change.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
23 days ago - at 07/15/2026 06:00AM
We are currently investigating an incident affecting printing functionality in Kinetic for Multi-Tenant customers in Australia. Customers may be unable to generate, send, or complete print jobs at this time. Our technical teams are actively investigating and working to restore printing services as quickly as possible. We apologize for the impact to your operations and will provide the next update within 60 minutes, or sooner if there is a significant change.
INFORMATIONAL
23 days ago - at 07/15/2026 07:00AM
We have identified the root cause of the incident affecting printing functionality in Kinetic for Multi-Tenant customers in Australia. Our technical teams are implementing corrective actions to restore printing services. Affected customers may continue to experience failed, delayed, or pending print jobs while remediation is in progress. We will provide the next update within 60 minutes, or sooner if printing functionality is restored.
INFORMATIONAL
23 days ago - at 07/15/2026 08:00AM
We have identified the root cause of the incident affecting printing functionality in Kinetic for Multi-Tenant customers in Australia. Our technical teams are implementing corrective actions to restore printing services. Affected customers may continue to experience failed, delayed, or pending print jobs while remediation is in progress. We will provide the next update within 60 minutes, or sooner if printing functionality is restored.
INFORMATIONAL
23 days ago - at 07/15/2026 09:00AM
We have identified the root cause of the incident affecting printing functionality in Kinetic for Multi-Tenant customers in Australia. Our technical teams are implementing corrective actions to restore printing services. Affected customers may continue to experience failed, delayed, or pending print jobs while remediation is in progress. We will provide the next update within 60 minutes, or sooner if printing functionality is restored.
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