**Epicor Kinetic – Americas Incident Summary** A minor incident impacted the availability of the Kinetic production environment for a subset of customers in the Americas US region. The outage lasted approximately 26 minutes before being resolved. No further escalation occurred, and technical teams worked to restore service during that window.
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We are currently investigating an incident affecting the availability of Kinetic production environment for a subset of customers in the Americas US region. Our technical teams are fully engaged and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide the next update within 60 minutes, or sooner if there is a significant change.
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