Outage in Eptura Workplace
S1 - SSO Login Unavailable
Resolved Major
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Outage Details
We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.
Components affected
Eptura Workplace System StatusLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 03/31/2025 11:08PM
This incident has been resolved.
We will prepare a detailed RCA which will be available in 10 days.
MONITORING
6 months ago - at 03/31/2025 04:58AM
A fix regarding federation certificates has been implemented and we are monitoring the results.
If you are using SSO to log in and it's still not working, please raise this with our support team via your existing support case on the Customer Hub tracking this issue (or create one if one doesn't already exist).
Our next update will be 05:00 UTC tomorrow (24 hours from now).
INVESTIGATING
6 months ago - at 03/31/2025 04:31AM
We are continuing to investigate this issue and our next update will be by 04:30 UTC
INVESTIGATING
6 months ago - at 03/31/2025 02:25AM
Eptura Workplace users who use SSO to log in are being presented with the below error:
“Unexpected System Error
Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and correct the problem.
Reference #: ####-####“.
While we investigate this issue, please note that manual logins (non-SSO) remain functional.
INVESTIGATING
6 months ago - at 03/31/2025 02:19AM
We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.
Latest Eptura Workplace outages
Notice - Eptura Workplace Exchange Calendar Service - 3 months ago
We are investigating an issue with Eptura Workplace - 4 months ago
S2 - Eptura Workplace floorplan tiles are not loading - 6 months ago
S1 -Workplace site not accessible - 6 months ago
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