Outage in Eptura Workplace

S2 - Workplace authentication service issue - Users unable to login intermittently

Resolved Major
June 04, 2025 - Started 4 months ago - Lasted about 21 hours
Official incident page

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Outage Details

An issue with Workplace authentication service has been reported. Our Infrastructure team is looking into the issue.
Components affected
Eptura Workplace System Status
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/05/2025 07:38AM

We have continued monitoring and are pleased to confirm that the issue affecting intermittent login failures for Workplace users has been fully resolved with no further disruptions observed.
A detailed Root Cause Analysis (RCA) will be published within 10 business days.

Thank you for your continued patience and understanding.

MONITORING 4 months ago - at 06/04/2025 12:53PM

A fix has been implemented and we are currently monitoring the same.

INVESTIGATING 4 months ago - at 06/04/2025 10:49AM

An issue with Workplace authentication service has been reported. Our Infrastructure team is looking into the issue.

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