Outage in Equinix Metal

Device Provisioning Issue in Sydney (SY) Metro

Resolved Maintenance
May 26, 2022 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting provisioning in SY. Provisioning in Sydney Metro may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 05/26/2022 01:21PM

A fix has been implemented for all operating systems other than windows 2022 - we are monitoring the status of that fix as well as patching the remaining issues around windows device provisioning

IDENTIFIED over 2 years ago - at 05/26/2022 11:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 05/26/2022 10:03AM

We are continuing to investigate this issue and will provide updates as we go.

INVESTIGATING over 2 years ago - at 05/26/2022 08:17AM

We are currently investigating an issue affecting provisioning in SY. Provisioning in Sydney Metro may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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