Outage in Equinix Metal

Emergency Reload: NY Core Router

Resolved Maintenance
November 09, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

On Wednesday, November 9th, 2022 between 12:10 and 13:10 EST (17:10 - 16:10 UTC)>, we will reboot a core router in the NY metro to alleviate a fault condition. No customer downtime is expected during this maintenance event. Please reach out via support@equinixmetal.com with any questions.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/09/2022 07:23PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/09/2022 05:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 11/09/2022 05:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 11/09/2022 05:12PM

On Wednesday, November 9th, 2022 between 12:10 and 13:10 EST (17:10 - 16:10 UTC)>, we will reboot a core router in the NY metro to alleviate a fault condition.

No customer downtime is expected during this maintenance event.

Please reach out via support@equinixmetal.com with any questions.

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