Outage in Equinix Metal

AM6 Custom iPXE Provisioning Issue

Resolved Minor
January 09, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing provisioning issues for our Custom iPXE in AM6 facility, our engineering team is investigating the cause. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/09/2023 11:30PM

We've determined the issue to be isolated to a specific hardware platform type (c3.small.x86) and it's associated firmware and are working to address the issue fleet-wide, but resolving the active incident given root cause + remediation is known

MONITORING over 2 years ago - at 01/09/2023 04:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/09/2023 03:33PM

We are experiencing provisioning issues for our Custom iPXE in AM6 facility, our engineering team is investigating the cause.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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