Outage in Equinix Metal

Device Provisioning Issue in DA11

Resolved Major
May 11, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting provisioning in DA11. Provisioning in DA11 may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal Device Provisioning Equinix Metal DA11 Provisioning
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/11/2023 09:13PM

This incident has been resolved. Customer impact is clear.

MONITORING over 2 years ago - at 05/11/2023 06:21PM

Provisioning Successful. A fix has been implemented and we will continue to monitor the issue.

INVESTIGATING over 2 years ago - at 05/11/2023 06:16PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/11/2023 06:14PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/11/2023 06:11PM

We are currently investigating an issue affecting provisioning in DA11. Provisioning in DA11 may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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