Outage in Equinix Metal

Device Provisioning Issue in SG4, DC10 and MT1

Resolved Minor
November 14, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting provisioning in SG4, DC10 and MT1. Provisioning in these facilities may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/14/2023 08:04PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/14/2023 04:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/14/2023 04:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 11/14/2023 04:04PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 11/14/2023 03:38PM

We are currently investigating an issue affecting provisioning in SG4, DC10 and MT1. Provisioning in these facilities may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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