Outage in Equinix Metal

Network Connectivity Issue - Amsterdam Metro

Resolved Minor
November 28, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Amsterdam metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Metros in the scope of this issue: Amsterdam. Please reach out at support@equinixmetal.com with any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/28/2023 03:59PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/28/2023 03:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 11/28/2023 02:43PM

The primary shared Fabric port is down. Engineers are investigating the root cause of the issue.

INVESTIGATING about 1 year ago - at 11/28/2023 01:47PM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Amsterdam metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Metros in the scope of this issue: Amsterdam.

Please reach out at support@equinixmetal.com with any questions.

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