Outage in Equinix Metal

Secondary Metal port impacted

Resolved Minor
April 11, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Components affected
Equinix Metal FR2 Equinix Metal Network
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/11/2024 05:33AM

This incident has been resolved.

INVESTIGATING 11 months ago - at 04/11/2024 02:42AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.

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