Outage in Equinix Metal

Equinix Metal API and Portal Impact

Resolved Major
August 14, 2024 - Started over 1 year ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently experiencing a major outage affecting the Equinix Metal API. The Metal portal is unavailable at the moment. Please bear with us while we address this issue. It is affecting all regions. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal API Equinix Metal Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/14/2024 10:40PM

The issue has been resolved. We have restored the functionality of the API and Metal Console

MONITORING over 1 year ago - at 08/14/2024 06:58PM

We have implemented a fix and the affected services are restored.

MONITORING over 1 year ago - at 08/14/2024 06:35PM

We have implemented a fix and the affected services are restored.

IDENTIFIED over 1 year ago - at 08/14/2024 03:17PM

Currently, we are actively investigating the main issue affecting the availability of the API. The issue has been identified. Our objective is to restore the functionality of the API as soon as possible.

INVESTIGATING over 1 year ago - at 08/14/2024 12:42PM

We are currently experiencing a major outage affecting the Equinix Metal API. The Metal portal is unavailable at the moment. Please bear with us while we address this issue. It is affecting all regions.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Latest Equinix Metal outages

DC13 Network Connectivity Issue - 8 days ago
Metal API Issue - 22 days ago
Primary and Secondary Metal port impacted - 26 days ago
Connectivity Issue Multiple Metros - about 2 months ago
Equinix Metal API and Portal Impact - about 2 months ago

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