Outage in Equinix Metal

Equinix Metal API and Portal Impact: Request new interconnection error

Resolved Minor
October 22, 2024 - Started about 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal API Equinix Metal Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/23/2024 12:18AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/22/2024 09:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 10/22/2024 09:16AM

We are continuing to investigate this issue affecting the creation of new interconnection from Equinix Metal Portal/API.

INVESTIGATING about 1 year ago - at 10/22/2024 05:17AM

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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