Outage in Equinix Metal

Equinix Metal API and Portal Impact: Request new interconnection error

Resolved Minor

October 22, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Components affected

Equinix Metal API Equinix Metal Portal

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/23/2024 12:18AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/22/2024 09:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/22/2024 09:16AM

We are continuing to investigate this issue affecting the creation of new interconnection from Equinix Metal Portal/API.

INVESTIGATING over 1 year ago - at 10/22/2024 05:17AM

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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