Outage in Equinix Metal

CH Network Connectivity Issue

Resolved Minor
January 21, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue affecting one of our Top of Rack (ToR) switches at our CH3 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal Network Equinix Metal ORD1 Provisioning
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/21/2025 07:15AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/21/2025 06:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/21/2025 06:22AM

We have identified an issue affecting one of our Top of Rack (ToR) switches at our CH3 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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