Outage in Equinix Metal

Global Device Provisioning Issue (ARM Servers)

Resolved Minor

February 25, 2025 - Started about 1 year ago - Lasted about 12 hours
Official incident page

Incident Report

We have identified an issue affecting device provisioning ARM servers in multiple locations globally. Provisioning may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Components affected

Equinix Metal Device Provisioning

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/25/2025 11:24PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/25/2025 12:24PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 02/25/2025 12:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 02/25/2025 11:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 02/25/2025 11:54AM

We have identified an issue affecting device provisioning ARM servers in multiple locations globally. Provisioning may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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