Outage in Equinix Metal

CH Shared Interconnection Connectivity Issue

Resolved Minor
April 16, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a shared interconnection affecting some users on primary circuits in CH Metro. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal Network Equinix Metal ORD1 Provisioning
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/16/2025 06:46AM

This incident has been resolved.

MONITORING 14 days ago - at 04/16/2025 06:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 04/16/2025 06:06AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 04/16/2025 05:40AM

We are currently investigating a shared interconnection affecting some users on primary circuits in CH Metro.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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