Outage in Equinix Metal

Secondary Metal port impacted in FR Metro (FR5)

Resolved Minor
April 26, 2025 - Started 24 days ago - Lasted 1 day
Official incident page

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Outage Details

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Components affected
Equinix Metal FR2
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/28/2025 12:01AM

This incident has been resolved.

IDENTIFIED 24 days ago - at 04/26/2025 07:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 04/26/2025 07:09AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.

INVESTIGATING 24 days ago - at 04/26/2025 07:05AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.

Latest Equinix Metal outages

FR Network Connectivity Issue - 13 days ago
Network Connectivity Issue - SG Metro - 24 days ago
Network Connectivity Issue TY Metro - 27 days ago
SL Network Connectivity Issue - about 1 month ago
CH Shared Interconnection Connectivity Issue - about 1 month ago

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