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Outage in Equinix Metal

Secondary Metal port impacted in FR Metro (FR5)

Resolved Minor
April 26, 2025 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Components affected
Equinix Metal FR2

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/28/2025 12:01AM

This incident has been resolved.

IDENTIFIED 12 months ago - at 04/26/2025 07:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 04/26/2025 07:09AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.

INVESTIGATING 12 months ago - at 04/26/2025 07:05AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.

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