Outage in Equinix Metal

Metadata service degradation in some facilities

Resolved Minor

January 21, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.

Components affected

Equinix Metal FR2 Equinix Metal API Equinix Metal Device Provisioning Equinix Metal AM6 Provisioning

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/21/2026 02:34PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/21/2026 12:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 01/21/2026 12:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 01/21/2026 12:20PM

We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt.
This issue may cause certain provisioning and deprovisioning operations to fail.
Our engineering teams are actively working on implementing a fix.

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