Outage in Equinix Metal

AM and ML Shared Interconnection Connectivity Issue

Resolved Minor
July 16, 2025 - Started 19 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal AM6 Provisioning Equinix Metal Network
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 07/16/2025 03:16AM

This incident has been resolved.

MONITORING 19 days ago - at 07/16/2025 12:01AM

A fix has been implemented and we are monitoring the results.

MONITORING 19 days ago - at 07/15/2025 11:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 19 days ago - at 07/15/2025 11:25PM

We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers.

Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits.

Please note that this maintenance affects the following metros: Amsterdam and Milan.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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