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Outage in Equinix Metal

AM and ML Shared Interconnection Connectivity Issue

Resolved Minor
July 15, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/16/2025 03:16AM

This incident has been resolved.

MONITORING 9 months ago - at 07/16/2025 12:01AM

A fix has been implemented and we are monitoring the results.

MONITORING 9 months ago - at 07/15/2025 11:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 07/15/2025 11:25PM

We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers.

Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits.

Please note that this maintenance affects the following metros: Amsterdam and Milan.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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