Outage in Equinix Metal

Incident due to emergency maintenance by a third-party provider impacting Equinix customers.

Resolved Minor
August 22, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.
Components affected
Equinix Metal SL1
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/22/2025 12:25PM

This incident has been resolved.

MONITORING 17 days ago - at 08/22/2025 11:24AM

Anycast traffic in the SL metro has returned to normal as the BGP sessions have been established. We will continue to monitor the results for the next 30 minutes.

IDENTIFIED 17 days ago - at 08/22/2025 11:14AM

We are continuing to work on a fix for the issue. However, customers in TY, OS, HK, and SG metros may have experienced packet loss due to an ungraceful shift in traffic.

IDENTIFIED 17 days ago - at 08/22/2025 10:41AM

We are continuing to work on a fix for this issue.

IDENTIFIED 17 days ago - at 08/22/2025 10:38AM

Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.

Latest Equinix Metal outages

Primary Shared Interconnection impacted - 11 days ago
DC Network Connectivity Issue - about 1 month ago
SV15 Network Connectivity Issue - about 1 month ago
Shared Interconnection Connectivity Issue - about 2 months ago
AM and ML Shared Interconnection Connectivity Issue - about 2 months ago

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