Outage in Equinix

Provider Issue (Internet Exchange, Equinix Internet Access / Equinix Connect)

Resolved Minor
January 17, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
m967br04rc5q
Incident Number: INC0026204
[Internet Exchange - Americas (SP); Equinix Internet Access / Equinix Connect - AMER (SP)]
Components affected
Equinix SP - Sao Paulo Equinix SP - Sao Paulo
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/18/2024 05:16AM

IX.BR identified a fiber break that caused unavailability at PIX Equinix-SP4 at IX.BR in São Paulo. The fiber provider has already been contacted and they are working on restoring the service..
m967br04rc5q
Incident Number: INC0026204[Equinix Internet Access / Equinix Connect - AMER (SP); Internet Exchange - Americas (SP)]

IDENTIFIED 10 months ago - at 01/17/2024 04:04AM

IX.BR identified a fiber break that caused unavailability at PIX Equinix-SP4 at IX.BR in São Paulo. The fiber provider has already been contacted and they are working on restoring the service..
m967br04rc5q
Incident Number: INC0026204[Equinix Internet Access / Equinix Connect - AMER (SP); Internet Exchange - Americas (SP)]

IDENTIFIED 10 months ago - at 01/17/2024 01:59AM

SMC Engineers are currently investiganting a potencial issue with IX.BR. Customers may experiênce latency variation for some destinations..
m967br04rc5q
Incident Number: INC0026204[Equinix Internet Access / Equinix Connect - AMER (SP); Internet Exchange - Americas (SP)]

IDENTIFIED 10 months ago - at 01/17/2024 01:44AM

We are currently investigating this issue.
m967br04rc5q
Incident Number: INC0026204[Internet Exchange - Americas (SP); Equinix Internet Access / Equinix Connect - AMER (SP)]

Latest Equinix outages

Network Component Issue (Internet Exchange) - about 14 hours ago
Network Component Issue (Metro Connect) - 3 days ago
Network Component Issue (Equinix Fabric) - 5 days ago
Link Failure (Equinix Fabric) - 7 days ago
Network Component Issue (Internet Exchange) - 7 days ago

The best way to monitor Equinix and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE