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Outage in ESET

ESET PROTECT Cloud - Can't create new instance in US region

Resolved Major
July 20, 2023 - Started over 2 years ago - Lasted about 15 hours
Official incident page

Incident Report

It is not possible to create new instances in US region at the moment. We have identified the cause of the issue. The teams responsible are working on the solution.
Components affected
ESET PROTECT Cloud

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/21/2023 06:56AM

Incident has been resolved

MONITORING over 2 years ago - at 07/20/2023 06:23PM

A fix has been implemented and we are monitoring the results

IDENTIFIED over 2 years ago - at 07/20/2023 04:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 07/20/2023 04:29PM

It is not possible to create new instances in US region at the moment.

We have identified the cause of the issue. The teams responsible are working on the solution.

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