Outage in Etail Solutions

Intermittent Login Issues

Resolved Major
June 07, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users are experiencing issues logging into EVP. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/07/2024 01:56PM

The incident appears to be resolved. Let us know if you have any issues.

MONITORING about 1 year ago - at 06/07/2024 01:03PM

Server has been restarted and we are monitoring.

IDENTIFIED about 1 year ago - at 06/07/2024 12:57PM

We are resetting IIS on one web servers. Users will be disconnected as it restarts.

IDENTIFIED about 1 year ago - at 06/07/2024 12:52PM

An issue with one of the RDA gateway servers has been identified and a fix has been implemented. We continue to investigate the issue with the web logins.

INVESTIGATING about 1 year ago - at 06/07/2024 12:39PM

Some users are experiencing issues logging into EVP. We are investigating the issue.

Latest Etail Solutions outages

Firewall Post-Update Issue - 10 months ago
Batch System-wide Issue - over 1 year ago

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