Outage in EverTrue

Platform Issues - Clarity Dashboards

Resolved Minor
May 28, 2025 - Started 24 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Due to an issue with one of our third party providers we're having some issues with Clarity Dashboards. It's likely that the data users will see across all Clarity Dashboards could be inaccurate until we have a fix out for this (as of right now, which dashboards are/are not properly working appears to be inconsistent so we cannot list out which dashboards are having issues). We're in contact with our provider and are actively working to resolve this issue. Please contact genius@evertrue.com if you have any questions!
Components affected
EverTrue
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/29/2025 02:44PM

This incident has been resolved.

IDENTIFIED 24 days ago - at 05/28/2025 06:10PM

Due to an issue with one of our third party providers we're having some issues with Clarity Dashboards. It's likely that the data users will see across all Clarity Dashboards could be inaccurate until we have a fix out for this (as of right now, which dashboards are/are not properly working appears to be inconsistent so we cannot list out which dashboards are having issues). We're in contact with our provider and are actively working to resolve this issue. Please contact genius@evertrue.com if you have any questions!

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