Outage in EverTrue

Degraded Performance - ThankView Web

Resolved Major
August 18, 2025 - Started about 1 month ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating an issue that is preventing some users access to the platform and causing degraded platform performance. We are working to resolve as quickly as possible and apologize for any inconvenience. Please reach out to support@thankview.com if you have any questions.
Components affected
EverTrue Web Application
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 08/19/2025 03:10PM

This incident has been resolved.

MONITORING about 1 month ago - at 08/18/2025 10:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 08/18/2025 09:21PM

We are currently investigating an issue that is preventing some users access to the platform and causing degraded platform performance. We are working to resolve as quickly as possible and apologize for any inconvenience. Please reach out to support@thankview.com if you have any questions.

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