Outage in EverTrue
ThankView Platform - Platform Latency
Resolved Minor
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Outage Details
We are currently investigating an issue that is impacting the platform, including increased latency and periods where the site may be inaccessible. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to support@thankview.com.
Components affected
EverTrue Web ApplicationLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/30/2025 12:49AM
The issue impacting ThankView's platform has been resolved, and functionality has returned to expected performance. We’re continuing to monitor the platform to ensure stability. If you have any questions, please reach out to support@thankview.com.
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IDENTIFIED
7 days ago - at 09/30/2025 12:43AM
We have identified the issue impacting the platform, which was causing latency and periods of inaccessibility. At this time, the platform is stabilizing, and we are actively monitoring performance to ensure continued reliability.
We will continue to monitor closely and provide updates as needed. We anticipate a full return to normal functionality shortly.
If you have any questions, please reach out to support@thankview.com.
INVESTIGATING
7 days ago - at 09/30/2025 12:19AM
We are currently investigating an issue that is impacting the platform, including increased latency and periods where the site may be inaccessible. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to support@thankview.com.
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