Outage in EverTrue
ThankView Platform - Video Processing Errors
Resolved MinorIncident Report
We are currently investigating an issue that is causing some errors in video processing. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to support@thankview.com.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/23/2026 05:07PM
This incident has been resolved. Please reach out to support@thankview.com if you have any questions.
MONITORING
2 months ago - at 02/23/2026 03:43PM
A fix has been implemented and we are monitoring the results. Please reach out to support@thankview.com if you continue to experience any issues.
IDENTIFIED
2 months ago - at 02/23/2026 03:41PM
We have identified the cause of the issue and are working to resolve as quickly as possible. Please reach out to support@thankview.com if you have any questions.
INVESTIGATING
2 months ago - at 02/23/2026 02:20PM
We are currently investigating an issue that is causing some errors in video processing. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to support@thankview.com.
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