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Outage in EverTrue

EverTrue: Scheduled/Manual exports not working as expected

Resolved Minor
August 25, 2026 - Started about 5 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue that prevented some scheduled exports from completing last night & is preventing some manual exports from completing today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Components affected
EverTrue Exports

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Latest Updates ( sorted recent to last )
RESOLVED 22 minutes ago - at 08/25/2026 08:48PM

This incident has been resolved.

MONITORING about 3 hours ago - at 08/25/2026 05:59PM

A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible. Please perform a hard refresh in your web browser before trying manual exports again (command+shift+R on Mac, CTRL+F5 on PC).

INVESTIGATING about 5 hours ago - at 08/25/2026 04:09PM

We are investigating an issue that prevented some scheduled exports from completing last night & is preventing some manual exports from completing today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com

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